Epic Consulting Services

Experienced Epic-Certified Consultants Services

MDI Solutions’ Epic-certified builders understand interfaced 3rd party vendors and have the necessary experience to integrate them successfully into the Epic EMR; as well as identify and improve workflow by building linkages to upstream and downstream systems.

Additionally, our consultants understand the planned application installs through all phases of our customer’s implementation, and can ensure that the various Epic applications will work cohesively as well as interface properly with various disparate clinical and ancillary systems.

MDI understands the importance of Epic’s model system, and have experience with incorporating best practices along with some of the clinical drivers that are important to clinicians and physicians as the future state is being deployed. As your implementation progresses through the program lifecycle, MDI’s resources will be there at each project phase -through validation, testing, go live, and optimization; ensuring that integration, build, and workflow issues are mitigated and addressed in a timely manner. MDI will work with your hospital’s internal team to ensure there is solid knowledge transfer so that the system can be maintained, supported, and optimized by your designated departmental staff. Our resources are experienced in recognizing and resolving common challenges in a timely manner and can work with your team to optimize the system and improve clinician and physician satisfaction, as well as improve the quality of care delivered at your organization.

Project Managers/Team Leads

• Fully trained and certified experts on the software.
• Leadership necessary to implement best practices and sound methodologies.
• Experience creating and maintaining implementation timelines using Microsoft Project.
• Management required to lead complex software implementations and teams spanning multiple departments while keeping budgets and timelines in check.
• Organization necessary to keep tabs on the hundreds of tasks to be completed and decisions to be made.

Build Analysts

• Fully trained and certified experts in the software.
• Knowledge of various best practices for configuring the software to best suit your needs.
• Microsoft Visio experience.
• Experience leading DBVs and Reengineering sessions.
• Technical expertise in build, integrations, testing and training.
• Practical, hands-on experience in supporting big-bang go-lives and rollouts.

Training Leads

• Fully trained and certified experts in the software.
• Experts in classroom training and professional development curriculum.
• Experience working with the analyst teams to develop, build and train end-user workflows.
• Ability to create and maintain the multiple training/playground environments necessary to train hundreds of clinicians.

Go-live Support

• Fully trained and certified experts in the software.
• Experience supporting dozens of go-lives.
• Workflow reinforcement to end-users.
• Shortcuts and tips & tricks to use Epic software more efficiently.
• End-user feedback that can provide the training teams with areas to focus on.

Epic Certifications

As part of our staff augmentation services, we can work with you to source expert Epic consultants skilled in the following applications & modules:

• Epic Clinical Modules
• Epic Revenue & Access Modules
• Epic Foundation Modules

Our Epic consultants can join your team on a temporary basis to work alongside your internal staff performing the following tasks:

The success of your Epic electronic health record (EHR) implementation depends on having the right people on your team. With MDI Solutions, you have in-depth knowledge and extensive Epic consulting experience readily available.

MDI delivers exceptional service through their Epic resource complement in the US and Canada, including multi-site organizations.

The following list outlines MDI’s service delivery approach:

• Strategic thinking across the entire continuum of project engagement
• A leadership team that is committed to meeting your clinical and application needs in an efficient and timely manner
• Knowledge of industry best practices for Epic implementations
• A track record of delivering quality consulting services for 10+ years.