Professional Services Consulting Group

The MDI Solutions Professional Services group supports customers with mentor-ship in planning, implementing and tailoring software solutions that best facilitate the demands of your organization. With expertise in integration, process automation and workflow, our Professional Services group can help you achieve your goals.

Client Services: Support

The MDI Solutions Client Services group provides a support maintenance program designed to help you obtain the best from our products and services. We are dedicated to providing you with timely responses and resolutions to technical problems.

With Cloverleaf offerings, MDI enables customers to deliver open-architecture solutions that integrate platforms, data, applications, and extend information to mobile users.

Cloverleaf Health Check

The Cloverleaf Health Check Service Package is designed to assess the architecture, configuration and operating environment of the customer's Cloverleaf deployment in order to effect a high performing implementation based on best practices. Working closely with customer staff, one of our Cloverleaf consultants will explore Production Systems to determine if customers are leveraging the best use of their Cloverleaf products.

Phase 1 involves the exploration of any configuration and performance issue which is consequently published in a comprehensive report.

Phase 2 involves the further testing, documentation and time permitting, the implementation of recommendations made in Phase 1.

This offering is meant to complement customer's Cloverleaf product purchases and may be used as a mentoring tool for existing staff members.

MDI Solutions offers end-to-end technology design and implementation services that integrate hardware, software, services, support and training for healthcare organizations with high-performance computing requirements. We have healthcare industry experts for the following services:

• Cloverleaf 5.x Migration Assessment
• Cloverleaf Onsite Training Customized Education Delivery (see below)
• Integration Analysis design, builds, configures, connects, installs and maintains interfaces to Hospital systems to maximize performance and minimize defects; provides customer support to departments and team members
• Project Management - project life cycle methodology to data integration assessing business requirements, functional/technical design, coding, testing, implementation and maintenance of integration components

MDI Solutions has Cloverleaf consultants who are also experienced in performing a full spectrum of modelling tasks, including capturing information in models to document business and technical requirements, security needs, implementation details and impact analysis. We can architect a high-availability system based on your unique business requirements that shrinks the cost of operating remote recovery, reduces business risk and ensures data integrity – all while taking into account the demands of digital operations, SOA, RFID, and other emerging technologies that require a cohesive technology infrastructure.

We have experience implementing all the common data integration models across multiple industries for diverse platforms. Using Cloverleaf technology, we can help you design and implement an open and scalable enterprise-level master data management strategy.

We can work with you to address common obstacles across the mobile and wireless value chain, while allowing you to leverage your existing infrastructure, applications and legacy systems. Key areas of mobility focus include:

• synchronization techniques
• mobile and wireless application design and development
• device management
• Web adaptation
• messaging and instant messaging
• enterprise integration
• security
• scalability

MDI consultant(s) have extensive experience in Cloverleaf version 5.x. Cloverleaf activity are performed in 5 phases. The work schedule is as follows:

• Phase 1 - Analysis of requirements
• Phase 2 - Development of working prototypes
• Phase 3 - Testing of prototypes
• Phase 4 - Support of production launch
• Phase 5 - Documentation and knowledge transfer of development and supplied services.

With our expertise in frontline environments, we can help ensure that mobilized applications are as secure, reliable and available as those that are running within the datacenter.

Education Services for Cloverleaf in our training facility or onsite at your facility

MDI Solutions Education Services group develops and delivers excellent learning solutions to support your personal and organizational learning goals. We offer technology skills assessments, certification preparation and focused training on Cloverleaf.MDI Solutions On-site Training can be a cost effective solution for 4 or more students and extends this important training to your location. It covers the broad range of Cloverleaf technology using the same product-focused courses that are available from Healthvision's extensive Learning Center and catalogue, uses the same comprehensive course-ware, and is delivered by our Cloverleaf certified instructors. MDI offers Cloverleaf training in our training facility or on-site at your facility, providing you with the most up-to-date information on your Healthvision products.

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