24 May Development and 24×7 Support Services for the Cloverleaf Interface Engine
Trinity Mother Frances Hospitals and Clinics (TMFHC), Tyler, Texas has signed an agreement with MDI Solutions to provide interface development services and 24 x 7 remote monitoring and support for their Integration Engine.
MDI Solutions is an Infor Cloverleaf® Integration Suite reseller partner. Based on their expertise developing and supporting the Cloverleaf engine (and their extensive client base), TMFHC approached MDI with a requirement to assess the current integration environment and provide services and support for the engine.
MDI Solutions assigned two (2) certified Cloverleaf analysts to perform an initial systems assessment, which included the following:
- Introduction of MDI analysts and TMFHC departmental/project leads
- Complete an inventory of all existing interfaces
- Assess and determine pending interface projects to establish timelines and target dates
- Develop project plan scope for any critical integration projects
- Establish support protocols and initiate remote monitoring and support parameters and set up
MDI Solutions interface development services for TMFHC will include preparing plans, analyzing requirements, documenting specifications, designing system configurations, writing integration application code, conducting integration testing and training onsite personnel to provide an effective and efficient technical solution. MDI will also provide remote 24 x 7 monitoring and support of the integration engine, staffed by a certified Cloverleaf support team.
Trinity Mother Frances (www.tmfhs.org) offers a complete range of services, from women’s and children’s to trauma, rehabilitation, orthopedics, pain management, cosmetic surgery and more. A growing number of medical clinics staffed by more than 300 full-time physicians and mid-level practitioners provide primary and specialty care in Tyler and throughout the east Texas region. Their nationally recognized cardiology program, advanced surgical capabilities and innovative neurological services are examples of how their organization provides high touch care to patients of all ages.