MDI Solutions believes that professional, reliable, and effective support services are essential to the success and reliability of the overall integration environment within your organization.
MDI’s support packages are designed to complement any organization’s needs and budget. These packages include combinations of 24×7 on-call HL7 interface engine support and automated monitoring solutions. MDI Solutions provides Tier-1, Tier-2 and Tier-3 maintenance and support services for a considerable installed base of healthcare organizations using the Infor Cloverleaf Integration Suite, Rhapsody and Sybase e-Biz Impact integration engines.
MDI Solutions’ highly qualified interfacing and support professionals are continuously on-call and ready to assist customers around the clock through either front-line or back-up support. MDI can provide planning, training, implementation, support, and maintenance for all leading integration platforms; which includes design, development, management, maintenance and support of existing interfaces used with HIS and LIS systems of all sizes of health care organizations.